Selling online through your website

With online sales turned on, customers add products to a cart and place orders right on your shop's website. Orders go straight into LeangPos, alongside your counter sales.

Turn on online ordering

Go to Website → Settings, section Online sales:

1. Choose the Branch for online sales — the website shows in-stock/out-of-stock from this branch's inventory, and online orders deduct stock from it. Required to accept orders.
2. Turn on Accept online orders.
3. Choose Delivery options (at least one): Home delivery and/or Pick up at store.
4. Enter the Delivery fee — added to home delivery orders; set 0 for free delivery.
5. To accept Bank transfer / QR, upload a Payment QR (KHQR, bank app...) or enter your Bank details. Cash on delivery is always available.
6. Click Save changes.

The website must be published for customers to order, see Create your sales website.

How customers order

1. The customer adds products to the cart and adjusts quantities there.
2. At checkout they enter their name and phone number, choose how to receive the order (with an address for home delivery), how to pay, and add a note.
3. After ordering, the customer gets a page to check their order again later.

When a new order arrives

• You are notified instantly on Telegram — through your shop's sales bot, if the shop owner has connected a chat with the bot (see Telegram sales bot). If Telegram cannot be reached, you get an email instead.
• The order appears on the Orders page with the Website channel, with stock already deducted from the online sales branch.
• For bank transfer orders, check that you have received the money before shipping.
• To cancel or handle a return, work the same way as a counter sale — see Cancellations & returns.