Opening a shift

Before selling, a cashier must open a shift at the branch they're working. Each cashier has their own shift — shifts are never shared between staff.

Steps

  1. Go to the Sales page from the left menu.
  2. If there's no open shift yet, the screen shows "Shift not started" with an Open shift button.
  3. Click Open shift — the Open shift dialog appears, asking for:
    • Opening cash amount (USD) — the actual cash currently in the drawer.
    • Opening Riel amount (optional) — if the till also keeps Riel.
  4. Click Open shift to confirm.

Once the shift is open, the full product list and cart appear on the Sales screen so you can start selling.

Notes

  • Each branch + cashier can only have 1 open shift at a time — if one is already open, you'll see "You already have an open shift at this branch." and won't be able to open another.
  • If the Open shift button isn't visible, your account doesn't have permission — ask a manager or shop owner to open the shift for you, or to grant the permission.
  • The opening cash amount is used to reconcile cash at the end of the day, see Closing a shift & order history.

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